32Red Casino Review

32Red Casino Review

BONUS

$/€ 50 first deposit bonus

FREE SPINS BONUS

+50 Free Spins

4.2 / 5
TOTAL SCORE

32Red Casino reports to Kindred Group Plc., which also operates a poker room, bingo and bookmaker’s office under the same brand. Their group of companies includes the luxurious Roxy Palace.

The brand is based in Gibraltar and has been licensed by the Gibraltar Commission since 2002. Also, a license has been obtained under reference 39430 from the UK Gambling Commission. Permits from these institutions are issued with proven and reliable resources.

32Red Online Casino is part of the Kindred Group Plc and is registered in Gibraltar. In 2019, Kindred won the title of Best Online Gaming Operator at the International Gaming Awards.

The following documents confirm the integrity of the brand:

  • Licence No.019 by the Gibraltar Gambling Commissioner;
  • Licence No: 000-039430-R-319293-004 by the UK Gambling Commission;
  • RNG confirmed by eCOGRA Certification.

32Red_Casino

Advantages:

  • rapid withdrawal of funds;
  • high withdrawal limits;
  • 24-hour live chat;
  • approved by eCogra.

Weaknesses:

  • it is difficult to find a live chat on the website;
  • games from a limited number of players.

T&Cs apply


UX

32Red Online Casino provides convenient navigation. Right away, you can go to the sections online casino, live, poker, promo and the help centre. 

The site is available in three languages: English, Japanese, Italian. Below the main page, you can read about casino news, range of games, a list of games that have recently had big winnings. All games are available on the mobile. 

32Red Casino focuses on working with casino games and offers a handy website. At the top, there are links to other resources: sports betting, bingo, poker.

A little lower in the menu are the buttons by which the player goes to the main sections of the site: 

  • Home – Return to the main;
  • Live Casino – games with live dealers;
  • Promotions – bonuses and exciting activities;
  • About Us – a detailed story about casinos, licenses and awards;
  • Help Centre – answers to frequent questions and support.

Also at the top are the registration, authorization and language selection buttons. The site is also available in Japanese and Italian. 

Software incl game selection

32Red games are sorted by category:

  • Casino;
  • Casino Live – 25 games from roulette to sic bo;
  • Slots – 360 slot machines;
  • Roulette – 14;
  • Blackjack – 29 games;
  • Jackpot games – 15;
  • New products – 45, mostly slots and live games;
  • Poker – 21 versions of poker casino;
  • Board games – 24;
  • Others – 7 games: dice, scratch cards, monopoly.

There are markets for football, golf, tennis, rugby, etc. The bingo section has 20 games and five rooms. In 32Red poker room, you can play in applications (7 versions for poker fans) or on the site itself. 

The casino offers games from manufacturers:

  • Microgaming;
  • NextGen;
  • Evolution Gaming;
  • Rabcat.

The user can play all games in the demo version for free. Minus – there is no sorting by the manufacturer on the site. 

Below the 32Red logo are the main sections:

  • Casino;
  • Live Casino;
  • Slots – more than 300 slot machines from Netent, Microgaming, Big Time Gaming, Just For The Win;
  • Roulette – 15 varieties;
  • Blackjack – 34 games;
  • Jackpot Games – 24 slots with jackpots;
  • Latest Games – the updates in 32Red slots catalogue;
  • Poker – 21 poker games, both with live dealers and online;
  • Table Games – 25 board games: baccarat, sic bo, dice, red dog;
  • Other Games – 11 games: scratch cards, monopoly, Dream Catcher.

All entertainment is also available on your mobile device. The user can download games in the application or play directly in the browser. Mobile Casino supports all modern platforms. There are even more games in the app than online!

Payment methods 

There are about 15 payment systems for the deposit of funds in 32Red. Among them are proven methods:

  • bank transfers;
  • Visa and MasterCard cards;
  • EcoPayz, Entropay, Skrill, Neteller, Klarna, Trustly, Skrill 1-Tap.

Minimum deposit and withdrawal of funds – 10 euros/dollars. A maximum withdrawal is £120,000 per day. There is a limit on the size of the bets until the full bonus is paid back. 

Cashout time

32Red offers six ways to withdraw money:

  • Bank Wire Transfer;
  • Entropay;
  • MasterCard;
  • PayPal;
  • Visa Electron;
  • Visa.

Term of withdrawal varies from instant to 5 days (by bank transfer). Bank cards process the transfer for 3-5 days. To this is added the time for processing withdrawal requests – from 0 to 24 hours: 32red Casino – a casino with speedy withdrawal.

It is allowed to withdraw up to £120,000 per day.

The withdrawal’s waiting time can last up to 24 hours. The transaction itself lasts 3-5 days for bank cards, for electronic wallets – instantly. 

Bonus & Promotions

32Red has a 150% welcome bonus on gambler’s balance. It has the wager up to 50x, active for seven days.

The loyalty program offers several options:

  • The Red Rewards system, by which the player receives a bonus every day;
  • Ruby Tuesday – at these days some games double the number of points awarded;
  • Red Ruby Rewards is a program of 5 levels. Players are offered extended bonuses, personalized promotions;
  • Club Rouge is a club for VIP players. 

32Red Casino offers a whole bonus and reward program. New players receive an appetizing first deposit bonus – 150% on deposits, up to 150 pounds on the account. Rewards are awarded automatically, but the player must confirm by the notice that he is participating in the promotion. 

The reward scheme is as follows: an additional 15 pounds to every 10 pounds deposited into the account. The first deposit must be made in one instalment – the extra fees are not included in the promotion. The bonus is active for seven days after registration.

There is a Red Rewards program for regular customers. Please note that the offers are available only for players with real money. New players do not participate in the program until they meet the conditions of the welcome bonus.

50K Free Spin Giveaway is a campaign in which players keep track of new additions. The latest machines in the Casino are marked with a special ribbon on the corner of the icon: 50K FS. A player can choose a slot, activate participation in the campaign and get a part of 50 000 free spins! Note: to participate in the bonus; the player must be invited via mail or invitation on the site.

Wheel of Luck offers casino bonuses, free spins and cash prizes up to £10,000. If a player makes a deposit, then the next day will be entitled to spin the blue Wheel Deal Deluxe – it is guaranteed prizes and in addition, two tries for 10 000 pounds sterling.

Reputation and trustworthiness 

32Red Casino has a good reputation. Players put high marks on the range of games, quality support, no problems with verification and deposits. Some note that it is difficult to understand the loyalty program and the bonuses are not well explained. 

Players note the lack of bonuses compared to other casinos. There is also the problem of too long series of losses. 

Customer Support 

Feedback notes that technical support does not always work well. The average response time is three days, and the complaint is usually handled within a week. The website has a large Help Centre section. You can contact support via mail, live chat, phone.

Players and experts note the high quality of technical support. The answer rarely takes longer than an hour. 

The site has a specialized help centre with answers to frequent questions: how to recover a password, how to use a bonus, etc.

To chat in live chat, go to the Help Centre page and scroll down to the Start Chat link. In the window that appears, the client enters his first and last name, e-mail address, and the subject of the message. 

32Red Casino – a reliable resource that creates an excellent experience for players!